See below for the known issue in the CA Gateway version running on PKI Hub 1.1.0 for Cryptographic Security Platform 1.0.0.
Slashes not supported in passwords (ATEAM-18325)
CA Gateway deployments on appliances do not support slashes ('/') in passwords (such as keystore passwords, truststore passwords, Entrust Profile File passwords, etc.).
Detected in: CA Gateway installations on EDM (Entrust Deployment Manager) and PKI Hub.