In some rare scenarios, CSP Vault fails to track some tasks. The state of those tasks is 'In Progress' and it is never updated. Because Cryptographic Security Platform Vault automatically sends delayed task alerts for inactive tasks every 6 hours, you will continue to receive alerts from those stale tasks until they are marked abandoned.
You can abandon tasks for VMs or Cloud VM Sets. The abandoned tasks will be cleared in 24 hours.
Important: Do not use this option to stop a task.
Marking Tasks as Abandoned Using the webGUI
- Log into the Cryptographic Security Platform Vault Management webGUI using an account with Cloud Admin privileges.
- In the top right, click the Switch to Appliance Management link.
- In the top menu bar, click Workloads.
- Navigate to either the VM Sets or VMs tab.
- Select the Cloud VM Set or VM that has inactive tasks.
- Select Actions > Abandon Inactive Tasks.
- In the confirmation window, click Proceed.
Marking Tasks as Abandoned Using the hicli
Log in to the hicli and select one of the following options:
Abandon a task by the task ID:
hicli cvmset abandon_task <cvmset_name> --taskid=<taskid>
Abandon all tasks that have been inactive for 6 days or more on a Cloud VM Set:
hicli cvmset abandon_inactive_tasks <cvmset_name>
Abandon all tasks that have been inactive for 6 days or more on a VM:
hicli cvm abandon_inactive_tasks <cvm_name>