See below the known issues common to all Cryptographic Security Platform 1.1.0 installations.

Installations with Certificate Enrollment Gateway cannot be restored (CSF-704 & EDM-18536)

Cryptographic Security Platform installations with a deployed Certificate Enrollment Gateway do not support Restoring the state.

Workaround:

  1. Contact Entrust support for a new version of the csf-backup-restore.sh script
  2. Open a user session in any of the Cryptographic Security Platform installation nodes.
  3. Run the following commands to install the script. 
    sudo cp --force csf-backup-restore.sh /opt/entrust/scripts/rhel/
    sudo chmod 550 /opt/entrust/scripts/rhel/csf-backup-restore.sh
    sudo chown sysadmin:edm /opt/entrust/scripts/rhel/csf-backup-restore.sh
  4. Follow the steps described in Restoring the state to restore the state.

McAfee agent not supported (EDM-4074)

You cannot install McAfee agent on Cryptographic Security Platform 1.0.0 nodes.

Occasional restore failures of single-node installations (EDM-16171)

The process described in Restoring the state fails 75% of the time on single node installations.

Workaround: Run the clusterctl uninstall command to uninstall the cluster and re-try Restoring the state.