The commands described in Command reference record logs in the following file.

/var/log/entrust/edm/clusterctl.log

These logs can be browsed:

See below for a reference of the log fields.

level    

The log level. Supported values are:

  • Logs with the info level record events with the Start or Done status. For example: 
    {
    "elapsed-time": "62.209766",
    "level": "info",
    "msg": "SolutionUpload.Done",
    "path": "/opt/entrust/cluster-dependencies/sln/log-forwarder/log-forwarder.sln",
    "pid": "1457959",
    "service": "clusterctl",
    "solution-id": "log-forwarder",
    "time": "2025-05-14T07:53:13Z",
    "trace-id": "a1bf0744a48dec70",
    "version": "2.1.9"
    }
  • Logs with the error level record events with the Failed status, for example: 
    {
    "cause": "CertificateIsMandatoryError\nmessage: certificate must be indicated for a database with TLS",
    "database-host": "100.96.241.216",
    "database-name": "csp_clusterdb",
    "database-port": "5432",
    "database-tls-enabled": true,
    "database-username": "cspuser",
    "elapsed-time": "0.000143215",
    "install-mode": "prod-mode",
    "level": "error",
    "msg": "Install.Failed",
    "path": "/opt/entrust/cluster-dependencies.tar.gz",
    "pid": "14667",
    "service": "clusterctl",
    "time": "2026-04-27T08:52:02Z",
    "trace-id": "5222730d888c4b50",
    "uid": "1000",
    "user": "sysadmin"
    }

msg

An identifier of the log message, in the following syntax:

<operation>.<status>

Where:

  • <operation> describes the recorded operation
  • <status> describes the operation status at the moment of the log recording.

See below for the supported values.

Msg

Level

Description

Install.Start

info

Start installation

Install.Done

info

Ends installation

Install.Failed

error

Error in the installation

Uninstall.Start

info

Start to uninstall the cluster from the machine

Uninstall.Done

info

Cluster from the machine uninstalled

Uninstall.Failed

error

Error uninstalling cluster from the machine

Upgrade.Start

info

Start to upgrade the cluster

Upgrade.Done

info

Cluster upgraded

Upgrade.Failed

error

Error upgrading the cluster

Version.Start

info

Start to get clusterctl version

Version.Done

info

Clusterctl version obtained

Version.Failed

error

Error getting the clusterctl version

NodeInfo.Start

info

Start to get cluster nodes information

NodeInfo.Done

info

Cluster nodes information obtained

NodeInfo.Failed

error

Error getting node information

NodeAdd.Start

info

Start to add a node to the cluster

NodeAdd.Done

info

Node added to the cluster

NodeAdd.Failed

error

Error adding node

NodeJoinToken.Start

info

Start to get cluster joining token

NodeJoinToken.Done

info

Cluster joining token obtained

NodeJoinToken.Failed

error

Error getting the join token

Certificate.Start

info

Start to update the TLS certificate

Certificate.Done

info

TLS certificate updated

Certificate.Failed

error

Error updating the TLS certificate

BackupCreate.Start

info

Start to create a cluster backup

BackupCreate.Done

info

Cluster backup created

BackupCreate.Failed

error

Error creating cluster backup

BackupRestore.Start

info

Start to restore the cluster from a backup

BackupRestore.Done

info

Cluster restored from backup

BackupRestore.Failed

error

Error restoring cluster from backup

ConfigureFirewalld.Start

info

Start to configure firewall rules

ConfigureFirewalld.Done

info

Firewall rules configured

ConfigureFirewalld.Failed

error

Error configuring firewall rules

ClearProxy.Start

info

Start to clean the proxy configuration

ClearProxy.Done

info

The proxy configuration cleaned

ClearProxy.Failed

error

Error cleaning the proxy configuration

InfoProxy.Start

info

Start to get the current proxy information

InfoProxy.Done

info

Current proxy information obtained

InfoProxy.Failed

error

Error getting the current proxy information

SetProxy.Start

info

Start to set the proxy configuration

SetProxy.Done

info

Proxy configuration set

SetProxy.Failed

error

Error setting the proxy configuration

RetentionInfo.Start

info

Start to get retention information

RetentionInfo.Done

info

Retention information obtained

RetentionInfo.Failed

error

Error getting the retention information

RetentionConfig.Start

info

Start to configure the retention values

RetentionConfig.Done

info

Retention values configured

RetentionConfig.Failed

error

Error configuring the retention values

SolutionInfo.Start

info

Start to get the information of the registered solutions in the system

SolutionInfo.Done

info

Information of the registered solutions in the system obtained

SolutionInfo.Failed

error

Error getting the information of the registered solutions in the system

SolutionConfigExport.Start

info

Start to export solution configuration files

SolutionConfigExport.Done

info

Solution configuration files exported

SolutionConfigExport.Failed

error

Error exporting solution configuration files

SolutionConfigImport.Start

info

Start to import solution configuration files

SolutionConfigImport.Done

info

Solution configuration files imported

SolutionConfigImport.Failed

error

Error importing solution configuration files

SolutionDeploy.Start

info

Start to deploy a solution

SolutionDeploy.Done

info

Solution deployed

SolutionDeploy.Failed

error

Error deploying a solution

SolutionSecretSet.Start

info

Start to create or update solution secret into the system

SolutionSecretSet.Done

info

Solution secret created or updated into the system

SolutionSecretSet.Failed

error

Error creating or updating solution secret into the system

SolutionUpload.Start

info

Start to upload a solution setup file

SolutionUpload.Done

info

Solution setup file uploaded

SolutionUpload.Failed

error

Error uploading a solution setup file

VolumeInfo.Start

info

Start to get persistent volume information

VolumeInfo.Done

info

Persistent volume information obtained

VolumeInfo.Failed

error

Error getting persistent volume information

VolumeCapacity.Start

info

Start to modify the capacity of a persistent volume

VolumeCapacity.Done

info

Capacity of a persistent volume modified

VolumeCapacity.Failed

error

Error modifying the capacity of a persistent volume

UserInfo.Start

info

Start to get user information

UserInfo.Done

info

User information obtained

UserInfo.Failed

error

Error getting user information

LicenseImport.Start

info

Start to import a cluster license

LicenseImport.Done

info

Cluster license imported

LicenseImport.Failed

error

Error importing cluster license

DatabaseInfo.Start

info

Start to get database configuration information

DatabaseInfo.Done

info

Database configuration information obtained

DatabaseInfo.Failed

error

Error getting database configuration information

DatabaseSetAppliance.Start

info

Start to configure the appliance database

DatabaseSetAppliance.Done

info

Appliance database configured

DatabaseSetAppliance.Failed

error

Error configuring the appliance database

DatabaseSetExternal.Start

info

Start to configure an external database

DatabaseSetExternal.Done

info

External database configured

DatabaseSetExternal.Failed

error

Error configuring the external database

UserCreate.Start

info

Start to create a user

UserCreate.Done

info

User created

UserCreate.Failed

error

Error creating user

UserDelete.Start

info

Start to delete a user

UserDelete.Done

info

User deleted

UserDelete.Failed

error

Error deleting user

UserModify.Start

info

Start to modify a user

UserModify.Done

info

User modified

UserModify.Failed

error

Error modifying user

time

The UTC date and time of the recorded event, if the completion status is Done or Failed. The value uses the ISO 8601 format

yyyy-MM-ddTHH:mm:ssZ

service    

In clusterctl logs, this field always has the following value.

clusterctl

pid   

The process identifier.

uid    

The numeric user identifier of the user executing the command.

The name of the user executing the recorded operation.

trace-id

An identifier to track the complete lifecycle of the request. 

This field may not always be present.

elapsed-time  

The time elapsed between the following logs for the same <operation> operation.

  • <operation>.Start
  • <operation>.Done or <operation>.Failed 

This field is only present in Failed and Done events.

error

The error cause, when level is error.