Activating an on-premises Certificate Enrollment Gateway

The first time you add a Certificate Enrollment Gateway, you will receive an email containing license activation information.
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Subsequent Certificate Enrollment Gateway addition will not trigger a new email, including those added to a different issuing CA under the same account.

Activate your Certificate Enrollment Gateway software during the 14-day validity of the password.

  • If the person managing the Enrollment Gateway is a different administrator, please forward the email as required.

  • If you no longer have the original activation email or try to activate the software after 14 days, please contact Entrust Support to resend the activation email.

  • If you have activated the software and need to reinstall Certificate Enrollment Gateway software, please contact Entrust Support to reset the license. You will receive the reset license via a new email.