Invalid LDAP credentials

While Configuring an Active Directory in the agent, you may encounter the following error on the WSTEP tab of the on-premises PKIaaS Virtual Machine.

ErrorLDAPAuthentication
LDAP Result Code 49 "Invalid Credentials": 80090308: LdapErr: DSID-0C090439, comment: AcceptSecurityContext error, data 52e, v4563

The cause of this error is an invalid LDAP username or password.

Issue resolution:

  1. Edit the Active Directory as explained in Edit Active Directory.

  2. Enter a valid username and user password.