When executed, Certificate Manager can print the following errors.

See Browsing logs with Grafana for how to browse Certificate Manager logs.

Certificate Manager authentication and authorization errors

The application throws the following authentication and authorization errors.

Code

Message

ERR_1006

Failed to hash the password for user:  <Username>

ERR_1010

hasPermission unexpectedly invoked for <Permission>

ERR_1011

The util command must have a --cmd argument.

ERR_1012

Unknown command <Command>

ERR_1013

--username, --password, and --email must be supplied to the createUser command.

ERR_1014

Unexpected crypto error: 

ERR_1015

Error creating default cert expiry rule for initial user: 

ERR_1016

--username and --role must be provided.

ERR_1017

Unexpected crypto exception: 

ERR_1040

Unexpected parsing error while loading auth request: 

ERR_1041

Unexpected parsing error while saving auth request: 

ERR_1042

Unexpected parsing error while removing auth request: 

ERR_1046

Could not find password auth provider entry.

ERR_1047

Failed to hash the password for user:  <Username>

ERR_1048

Cannot update non-existent user.  User must have existing id.

ERR_1049

Login denied. Tenant id not found for user <Username>.

ERR_1056

More than one LDAP auth provider registration found (<Number of registrations>).  Unexpected behavior may result!

ERR_1057

More than one PASSWORD auth provider registration found (<Number of registrations>).  Unexpected behavior may result!

ERR_1076

Unable to create keystore: <CA>

ERR_1077

Cryptography issue when creating user.

ERR_1078

Cryptographic error processing password.

ERR_1079

Unable to initialize SSLContext for LDAPS

ERR_1080

More that one LDAP auth provider registration present. Unexpected results may occur.

ERR_1081

LDAP authentication error.

ERR_1082

Unexpected exception during LDAP lookup.

ERR_1083

Error closing LDAP context.

ERR_1084

Could not find Active Directory user.

ERR_1085

Error creating the daemon user: 

ERR_1086

Error creating the initial user: 

Certificate Manager administration errors

The application throws the following administration errors.

Code

Message

ERR_1100

Internal error occurred

ERR_1101

Error parsing license : <Error message>

ERR_1102

Error parsing license: Epm client could not parse license

ERR_1103

Error parsing license : <Error message>

ERR_1104

Error parsing license: Epm client could not parse license

ERR_1105

Order Number of <Order number> uploaded license  doesn't match the existing license <Customer contact reference>

ERR_1106

License revision <Revision> already uploaded.

ERR_1107

Uploaded license revision <Uploaded revision> is outdated. Current license revision : <Current revision>.

ERR_1108

Failed to create the license expiry schedule

ERR_1109

Failed to send email for license consumption

ERR_1110

Failed to send email for license expiry

ERR_1111

Failed to check the license expiry schedule

ERR_1112

Failed to delete existing license expiry schedule

ERR_1113

Failed to create the license expiry schedule

ERR_1114

Invalid plugin name: <Plugin name>

ERR_1115

Error executing plugin options for plugin: <Plugin name>

ERR_1116

Error loading plugin jar <JAR file name>. Plugin will not be loaded!

ERR_1117

Error loading plugin classloader.

ERR_1118

Plugin <Canonical name> is missing a language bundle. Plugin will not be loaded!

ERR_1119

Plugin <Canonical name> has invalid language bundle. No messages section found. Plugin will not be loaded!

ERR_1120

Plugin <Canonical name> has invalid language bundle. No languages found. Plugin will not be loaded!

ERR_1121

Plugin <Canonical name> has an invalid language bundle. Language <Key> is an invalid map. Plugin will not be loaded!

ERR_1122

Plugin <Canonical name> has an invalid language bundle. Language <Name>, key <Key> is invalid (<Value>). Plugin will not be loaded!

ERR_1123

Error initializing plugins! No <Plugin class name> plugins will be loaded until invalid plugin is removed!

ERR_1124

updatePlugin: Error converting global options to Json string from list

ERR_1125

validatePluginStateUpdate : cannot deactivate plugins that don't require license

ERR_1126

validatePluginStateUpdate : cannot deactivate plugin <Name> as its in use by destination : <Label>

ERR_1127

validatePluginStateUpdate : cannot deactivate plugin <Name> as its in use by source : <Label>

ERR_1128

addPlugin: Error converting global options to Json string from list

ERR_1129

Error converting global options to list from Json byte[]

ERR_1130

addPlugin: Error converting global options to list from Json byte[]

ERR_1131

Error fetching language bundle, Plugin <Plugin name> not found

ERR_1132

Failed to add an entry to the keystore: <TBU>

ERR_1133

Plugin update failed, plugin ID <Plugin ID>

ERR_1149

Failed importing multiple addresses.

ERR_1150

Failed importing single addresses.

ERR_1153

Failed to check the events retention schedule: <Error>

ERR_1154

Failed to create the events retention schedule: <Error>

ERR_1199

Unhandled exception caught

Certificate Manager automation errors

The application throws the following automation errors.

Code

Message

ERR_1207

Failed to mapping existing source plugin options.

ERR_1208

Failed to process existing source plugin options.

ERR_1209

Failed to migrate existing source plugin options.

ERR_1214

Failed to send email for report <Report name>, schedule id: <Schedule ID>. Error: 

ERR_1215

Failed to generate missing report: <Report ID>

ERR_1216

Failed to generate missing schedule: <Schedule ID>

ERR_1217

Failed to return report: <Report ID>. Error: <Error>

ERR_1218

Error while retrieving report data: 

ERR_1219

Error while generating report: 

ERR_1220

User <Username> does not have permission to edit or delete report <Report name>

ERR_1221

Error while generating report: <Error>

ERR_1222

User <Username> does not have permission to access artifact <Artifact ID>

ERR_1223

User <Username> does not have permission to access execution <Execution ID>

ERR_1224

Failed to check the reports retention schedule: <Error>

ERR_1225

Failed to create the reports retention schedule: <Error>

ERR_1230

Field '<Name>' value '<Value>' cannot be parsed as <Type>. Field will be treated as a String.

ERR_1231

Unexpected exception while processing rule. RULE WILL BE SKIPPED!

ERR_1232

Expiry notification is dropped for certificate <Certificate name>. The address field <Address field> is empty.

ERR_1233

Expiry notification is dropped for certificate <Certificate name>. The address field <Address field> is not referring to a text custom field.

ERR_1234

Action plugins not currently supported. THIS ACTION WILL BE SKIPPED!

ERR_1235

Exception while executing rule. RULE WILL BE SKIPPED!

ERR_1236

Error running rules engine for certificate renewal rule.

ERR_1237

Execution of action failed.

ERR_1238

FAILED processing conditions. RULE WILL BE SKIPPED!

ERR_1239

I/O issue while parsing conditions. RULE WILL BE SKIPPED!

ERR_1240

Error running rules engine for event.

ERR_1241

Could not parse plugin config, ACTION WILL BE SKIPPED: <Plugin config>

ERR_1242

FAILED to create the expiration rules schedule! Expiry notifications will not be sent!

ERR_1243

Error while processing event rule conditions. RULE WILL BE SKIPPED!

ERR_1244

Only NOTIFICATION actions are supported! ACTION WILL BE SKIPPED!

ERR_1254

Unexpected IOException while formatting the certificate. Error: 

ERR_1255

Unexpected IOException while formatting the certificate chain. Error: 

ERR_1256

Unexpected IOException while formatting the certificate. Error: 

ERR_1260

FAILED to create the key manager scan schedule! Key managers will not be scanned!

ERR_1261

Error encountered while scanning key manager.

ERR_1262

Error encountered while scanning source.

ERR_1271

User <User ID> does not have permission to view, edit or delete destination <Label>

ERR_1272

Error verifying destination config <Label>

ERR_1273

Error verifying destination config for plugin <Plugin name>

ERR_1274

Error while generating report.

ERR_1275

Failed to retrieve schedule runtimes for <Schedule name>

ERR_1276

Failed to parse schedule runtimes for <Schedule name>

ERR_1280

Failed processing conditions for renewal success. RULE WILL BE SKIPPED!

ERR_1281

I/O issue while parsing conditions for renewal success. RULE WILL BE SKIPPED!

ERR_1282

Failed processing conditions for renewal failure. RULE WILL BE SKIPPED!

ERR_1283

I/O issue while parsing conditions for renewal failure. RULE WILL BE SKIPPED!

ERR_1289

Expiry notification is dropped for certificate <Certificate name>. The address field <Address field> is empty.

ERR_1290

Error running rules engine for certificate renewal rule.

ERR_1291

Failed processing rule. RULE WILL BE SKIPPED!

ERR_1292

I/O issue while running rule. RULE WILL BE SKIPPED!

ERR_1293

Expiry notification is dropped for certificate <Certificate name>. The custom field <Custom field> is empty.

ERR_1294

Expiry notification is dropped for certificate <Certificate name>. The address field <Address field> is not referring to a text custom field.

ERR_1295

Expiry notification is dropped for certificate <Certificate name>. The address field <Address field> is empty.

ERR_1296

Error running rules engine for certificate renewal rule.

ERR_1299

Execution of rule action failed.

Certificate Manager control errors

The application throws the following control errors.

Code

Message

ERR_1302

Error getting authority capabilities from CAGW

ERR_1303

Failed to check the domain sync trigger

ERR_1304

Unable to add domain sync for authority 

ERR_1305

Internal error contacting CAGW.

ERR_1306

Error while reading XML stream from upload. 

ERR_1307

Unexpected exception while pushing certificate: 

ERR_1308

HTTP Error while uploading certificate: <Error> : \n <Response body>

ERR_1309

Error while uploading certificate: <Error>

ERR_1310

Unable to parse properties for domain: <Domain name>

ERR_1311

User <User ID> doesn't have access to authority <Authority ID>

ERR_1312

Internal error contacting CAGW.

ERR_1313

Unable to get profiles for authority 

ERR_1314

Unable to get the subject DN for authority 

ERR_1315

Unable to get the Capabilities for authority 

ERR_1316

Unexpected error contacting CAGW: <Error>

ERR_1330

User <User ID> does not have permission to view, edit or delete key manager <Key manager>

ERR_1331

Error verifying key manager config <Key manager label>

ERR_1332

saveOrUpdateKeyManager: Error converting plugin options to Json string from list

ERR_1333

Error converting plugin options to list from Json byte[]

ERR_1334

Error verifying key manager config for plugin <Plugin name>

ERR_1349

Failed to sync domains, Error from CAGW: <Error>

ERR_1350

Unexpected response received from CAGW 

ERR_1351

Internal error contacting CAGW 

ERR_1352

Unexpected response received from CAGW: <Error>

ERR_1353

Unexpected response received from CAGW: <Error>

ERR_1354

Unexpected response received from CAGW: <Error>

ERR_1355

Error configuring the SSL client connection to the CAGW APIs.

ERR_1356

Error configuring the SSL client connection to the CAGW APIs.

ERR_1357

Error configuring the SSL client connection to the CAGW APIs

ERR_1358

Error configuring the SSL client connection to the CAGW APIs.

ERR_1359

Error configuring the SSL client connection to the CAGW APIs.

ERR_1362

Error parsing authority certificate validity period: <Certificate validity period>

ERR_1363

Error parsing authority certificate validity period: <Certificate validity period>

ERR_1374

Error response from CAGW: <Error>

ERR_1375

Unable to parse properties for domain: <Domain name>

ERR_1376

Internal error contacting CAGW: <Error>

ERR_1377

Internal error contacting CAGW.

ERR_1378

Internal error contacting CAGW.

ERR_1379

Internal error contacting CAGW while responding to an authority request.

ERR_1380

Failed to create the authority domain sync schedule for authority <Authority ID>

ERR_1381

Failed to delete the authority domain sync schedule for authority <Authority ID>

ERR_1382

Certificate Authority <Authority ID> not found

ERR_1383

Unable to parse plugin options for authority <Authority ID>

ERR_1384

Error response from CAGW while getting domain: <Domain name>

ERR_1385

Failed to get domain. Error from CAGW: <Error>

ERR_1386

Failed to submit domain, Error from CAGW: <Error>

ERR_1387

Unable to fetch whois record from server <Server name>. Error: 

ERR_1388

Unable to close whois client connection with server <Server name>. Error: 

ERR_1389

Unable to fetch whois record from default host. Error: 

ERR_1390

Unable to close whois client connection with default server. Error: 

ERR_1392

Error on DNS lookup : <Error>

ERR_1394

Failed to submit domain, Error from CAGW: <Error>

ERR_1397

Certificate Authority <Authority ID> not found

ERR_1398

Unable to parse plugin options for authority <Authority ID>

ERR_1399

Unable to import/update domain id <Domain ID> due to Json parsing error from authority <Authority ID>

Certificate Manager certificate errors

The application throws the following certificate errors.

Code

Message

ERR_1426

Renewal failed. Missing certificate id.

ERR_1427

Failed auto renewal for certificate <Certificate ID>.

ERR_1428

Automated renewal failed for certificate <Certificate ID> due to certificate processing error

ERR_1430

Automated renewal failed for certificate<Certificate ID> due to destination errors: <List of errors>

ERR_1431

Failed to find the renewal daemon user for auto renewal

ERR_1432

Failed to create the renewal schedule for cert <Certificate serial> : <Error>

ERR_1433

Failed to check the renewal schedule <Error>

ERR_1434

Failed to create the renewal schedule <Error>

ERR_1435

Adding definition for custom field with duplicate display order : <Label> of type <Type> at position <Display order>

ERR_1436

Deleting definition for custom field with Id : <Metadata ID> failed as it is in use by <Certificates using metadata> certificates

ERR_1437

Updating definition for custom field with duplicate display order : <Label> of type <Type> at position <Display order>

ERR_1438

Updating definition for custom field with Id : <Metadata ID> failed as it is in use by <Certificates using metadata> certificates

ERR_1439

Updating definition for custom field with duplicate display order : <Metadata values>

ERR_1440

Other certificate custom field definitions exists with same display order <List>

ERR_1441

Updating definition for custom field with Id : <Metadata ID> failed as one of its value <List> is in use by <Certificates> certificates

ERR_1442

Error parsing the value <Value> for custom field <Metadata ID>

ERR_1443

Unsupported Operator <Operator> for custom field Id: <Metadata ID>

ERR_1450

Could not unarchive certificate because entitlement limit reached.

ERR_1452

Error response from CAGW <Error>

ERR_1453

Error exporting a certificate: <Error>

ERR_1454

Failed to parse certificate <Certificate name> stored in DB. Error: <Error>

ERR_1455

Certificate Chain is not available for export

ERR_1456

Error while exporting certificate: <Error>

ERR_1457

Error saving chain to keystore for export of : <Certificate name>

ERR_1458

Error adding P12 to response stream

ERR_1459

Unable to parse response from CAGW to export certificate for : <Certificate name>. Error: <Error>

ERR_1460

Certificate can not be exported since the issuing Authority is not known

ERR_1461

Certificate Authority not found

ERR_1462

Error adding P12 to response stream

ERR_1463

Unexpected response received from CAGW when exporting a certificate

ERR_1464

Internal error contacting CAGW 

ERR_1465

Failed to export certificate for <Certificate name>. Error from CAGW: <Error>

ERR_1466

Failed to export certificate for <Certificate name> with serial number <Certificate serial number>. Certificate key is not backed up.

ERR_1467

Unable to parse response from CAGW to export certificate for : <Certificate name>. Error: <Error>

ERR_1468

Export private key is not supported for export type <Type> You can uncheck \\\"Include Private Key\\\" and try again, however, your exported certificate will not have the private key

ERR_1469

Export certificate chain is not supported for export type <Type> You can uncheck \\\"Include Certificate Chain\\\" and try again, however, your exported certificate will not have certificate chain

ERR_1470

Public certificate must be requested for export type <Type>

ERR_1471

At least one of public certificate, certificate chain or private key must be requested for export type <Type>

ERR_1472

At least one of public certificate, certificate chain or private key must be requested for export type <Type>

ERR_1473

Unable to revoke the authority <Authority name>

ERR_1474

Unable to unhold the authority <Authority name>

ERR_1477

Error building certificate query with filter : <Filter>. Error <Error>

ERR_1478

Error fetching certificates with predicate : <Predicate>. Error <Error>

ERR_1479

Certificate Bulk Edit Error: 'certificatesFilter' missing from request body 

ERR_1480

Certificate Bulk Edit Error: If 'clearOutAccessTags' is set, 'accessTags' must be empty. 

ERR_1481

Certificate Bulk Edit Error: No updated values provided 

ERR_1482

Certificate Bulk Edit Error building certificate query with filter : <Filter> , Error : <Error> .

ERR_1483

Certificate Bulk Edit Error building certificate query with filter : <Filter> , Error : <Error> .

ERR_1484

Certificate Bulk Edit Error updating certificates with filter : <Filter> , Error : <Error>

ERR_1486

Certificate unhold error : Could not find certificate with id: <Certificate ID> .

ERR_1487

Certificate unhold error : No Authority Id associated with this certificate: <Certificate ID> .

ERR_1488

Certificate unhold error : Cannot unhold certificate <Certificate ID>. Authority is not active : <Authority ID> .

ERR_1489

Certificate unhold error : Cannot unhold certificate <Certificate ID>. No external id found.

ERR_1490

Issue certificate error : Subject DN is required for CSR.

ERR_1491

Issue certificate error : CAGW failed to create certificate for authority <Authority ID>

ERR_1492

Issue certificate error : CAGW Failed to create certificate: <Key manager ID>.

ERR_1493

Issue certificate error : Subject DN is required for CSR.

ERR_1494

Issue certificate error : Subject DN is required for CSR.

ERR_1495

Issue certificate error : Subject DN is required for CSR.

ERR_1496

Issue certificate error : Subject DN is required for CSR.

ERR_1497

Failed to save certificate:<Error>

ERR_1498

Failed to upload certificate to the key manager <Key manager ID>. Error <Error>

ERR_1499

Certificate revoke error : No Authority Id associated with this certificate. <Certificate ID>

ERR_1500

Certificate revoke error : Cannot revoke certificate <Certificate ID>. Authority <Authority ID> is not active.

ERR_1501

Certificate revoke error : Cannot revoke certificate <Certificate ID>. No external id found.

ERR_1502

Failed to apply service-level filters on query <Filter>

ERR_1503

Failed to apply service-level filters on query <Filter>

ERR_1504

Failed to apply service-level filters on query <Filter>

ERR_1505

Could not find certificate with id <Certificate ID>

ERR_1506

Could not find certificate with id <Certificate ID>

ERR_1508

Failed to issue a certificate from authority <Authority name>. Error <Error>

ERR_1509

Failed to parse the X509 certificate <Certificate body> \n Message: <Error>

ERR_1510

Unable to find certificate <Certificate ID>

ERR_1511

Failed to process the certificate <Certificate import request body> \n Message: <Error>

ERR_1512

Failed to process the certificate <Certificate body> \n External ID: <Certificate External ID> \n Message: <Error>

ERR_1513

Failed to apply service-level filters on query <Filter>

ERR_1514

Failed to run the certificate count query: <Error>

ERR_1521

Error verifying source config <Source Label>

ERR_1522

Error verifying source config for plugin <Plugin name>

ERR_1523

addOrUpdateSource: Error converting plugin options to Json string from list

ERR_1524

Error scheduling source sync, sources will not ne scanned!

ERR_1525

Error creating certificate from certficate request

ERR_1526

Failed to send new external certificate request notification to approver(s). Error : <Notification message>

ERR_1527

Failed to send external certificate request cancellation notification to requestor. Error : <Notification message>

ERR_1528

Failed to send certificate request approval notification to requestor. Error : <Notification message>

ERR_1529

Failed to send certificate request rejection notification to requestor. Error : <Notification message>

ERR_1530

Failed to send new certificate request notification to internal requestor. Error : <Notification message>

ERR_1531

Failed to send new internal certificate request notification to approver(s). Error : <Notification message>

ERR_1533

Failed to send new certificate request notification to external requestor. Error: <Notification message>

ERR_1534

CSR key algorithm <CSR key algorithm> does not match the required key algorithm <Allowed key algorithm>

ERR_1536

CSR key algorithm keysize <CSR key size> does not meet minimum public key size required : <Allowed key size>

ERR_1537

Invalid certificate signing request provided

ERR_1540

Failed to send new certificate request notification to external requestor. SMTP Notification Plugin not found

ERR_1541

Failed to send certificate request cancellation notification to external requestor. SMTP Notification Plugin not found

ERR_1542

Failed to send new external certificate request notification to approver(s). SMTP Notification Plugin not found

ERR_1543

Failed to send new certificate request notification to admin. SMTP Notification Plugin not found

ERR_1544

Failed to send new internal certificate request notification to approver(s). SMTP Notification Plugin not found

ERR_1545

Failed to send notification for  certificate request cancellation. SMTP Notification Plugin not found

ERR_1546

Failed to send  notification for  certificate request approval. SMTP Notification Plugin not found

ERR_2010

Found invalid certificate with name <Certificate name>.

ERR_2011

Unexpected exception while processing certificate.

ERR_2012

Error processing certificate.

ERR_2013

Error creating certificate factory.

ERR_2015

Failed to parse certificate <Certificate name> stored in DB. Error: <Error message>